**Need your order in less than 6 weeks? We have RUSH SERVICES** |
We will gladly take your phone calls and assist you with your question but ultimately any item that is not a shoe will require a photo and dimensions emailed to us so the best way to obtain a quote is to use the form submission at page bottom.
Submission received by early afternoon EST will generally get a response back the same day.
The Order Form is not an online form so please print it out and fill in the appropriate information. When complete place the form in the box with your item. Click icon button to access the form.
Please feel free to "add-lib" on the form and include any necessary information (item, plating finish, mounting, engraving, etc.).
You do not need to include pricing on the form for non shoe items as it probbaly was obtained by a quote
and we'll email you any final pricing details to approve if necessary
Please note that the engraving section limitations are for mounted baby shoes only as these are free plates that come with the mounts. Engraving on any non baby shoe mount has no limitations and is priced at $5-$10 for the plate and $0.35 per text character. You can include your engraving on a separate sheet or email it to us.
You can use any standard delivery service, UPS, FED EX, USPS, etc.
It is always best to have tracking info for your package and you can notify us by email
that your item is on the way.
We will send you confirmation by email when the item is received.
We generally complete orders in about 6-8 weeks. But that is never guaranteed
.
We do have rush services that can be complete anywhere from 4 weeks to 7 business days and fees can range from $35 up to a few hundred dollars per item depending on what the item is and when it needs to be in hand.
Please also remember the added expenses of expedited shipping to us and in return of the item as they are an important part of budgeting your rush order.
NOTE: all electroplated items require a drying period and more absorbent items take longer to dry- in some cases many days as the chemicals used in the process are absorbed into the fabrics and must leach out. On rare occasion rushed item could leach during shipping. Please contact us if this happens. Sometimes the leaching can be simply wiped off by the customer but it may require the item be sent back to be cleaned after your presentation. There is no fee for this other than return shipping.
Our plating shop guarantees your product for life for indoor display.
If you are ever in any way dissatisfied with the workmanship, return it and they will fix the defect.
Please email us with a photo of your item and the following details:
1. Item Description
2. Item Dimensions
3. Plating finish
4. Date you must have item if under 6 weeks
5. Your contact info
Email to: tom@modycompany.com
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